Staff Training & Quality Control

Staff training programmes

At Ashdown Cleaning Ltd, we aim to deliver a superior service while ensuring we offer good value for money.

Our frontline staff members are the face of the company so it is crucial that they receive proper training, backup and support. Each team member must know how to clean properly, work safely and fully understand our company's values. They will have a clear appreciation and understanding of how their actions impact on those around them.

Our staff training process: 

Our recruitment process consists of the careful selection of applicants before the interview stage. After obtaining checkable and authentic work references together with suitable proofs of personal identification, address and work eligibility we will undertake the interview process and vetting procedure. We will then appoint the chosen candidate who will then commence our training programme. This includes, but is not limited to, the following:
  • Safe use and storage of chemicals including COSHH
  • Health and safety in the workplace
  • Accident and near-miss reporting
  • Equipment training and inspection of equipment
  • Explanation of the risk assessment and method statement of their work location
  • Timekeeping
  • Identify any other training needs
  • Issue of the company handbook
  • Documenting all the above
  • After which we carry out a site induction to capture first safety protocols and all site specific requirements.
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Quality assurance controls

bathroom cleaning
We have dedicated area quality control supervisors who will meet with you regularly to discuss our service delivery. We will also carry out unannounced inspections of the cleaning areas to constantly monitor the delivery of our service. In addition, all our cleaning team members will receive regular assigned visits, training and any support they need to ensure quality control is maintained together with adherence to all our policies. We believe that this back up and support is vital to the delivery of our customer promise of “A first class service, on time and every time”


Environmental statement

workplace cleaning
We will regularly update our staff on environmental issues and seek to minimise the environmental impact of our cleaning operations. The company works to the guidelines of its purchasing and disposal policy. We believe that care for the environment, together with the continual environmental education of our staff, is key to our goals now and in the future.

All our suppliers must be able to demonstrate that the chemicals they use are as safe as possible and will have no detrimental impact to the environment. In addition, Ashdown Cleaning Ltd will only procure equipment and materials that comply with published regulations, legislation and industry codes of practice for our business sector.
Ashdown Cleaning Ltd company logo
We offer all our staff effective training on best-practice cleaning procedures. For more details,
call us now on 01603 868 915
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